The last thing we ever want to happen, not only to our clients but other company’s clients as well, is to find out you owe an enormous and unrealistic amount of money that you didn’t expect. All too often, we get a call from a prospective client who tried someone else first and found they had either been unreasonably charged, overcharged, or worse not given a surveillance report explaining what happened or listing the cost of the work. Georgia Board Rules state that, if requested, a complete report and accounting of funds must be delivered to the client. It’s a sad story so don’t let it be yours.
We structure our fees by an hourly rate combined with a retainer. Your hourly rate will be deducted from your retainer as we use the time. You will be updated as to your most current financial status on a regular basis and answer any questions you may have.
A good rule of thumb; if the only thing the investigator wants to talk about is money, run! The first and main concern of any good investigator is to listen to you and understand the case background. That’s really the only way to judge what’s involved in working the case and can help tremendously with quoting an approximate fee.